Whether you need live operator service, inbound call center service or messaging, our polite, well-spoken operators can overhaul your corporate image by intelligently answering and dispatching your calls.
Missing a call can be as serious as a heart attack. 1-800 We Answer is fully HIPAA compliant. Our medical operators will eliminate the problems you experience with your current service. Doctors who care trust 1-800 We Answer.
We feel it is a crime to give up sales to competitors that you could have and should have gotten because your phones rang out, busied, or were not processed correctly. We will turn your phone calls into a profit stream.
New York, NY February 2014
1-800 We Answer announces its acquisition of Winifred Donahue's Answering Service located in Trenton Jersey. WDAS has provided stellar messaging and virtual receptionist services for over 30 years and is a welcome addition to the 14 centers 1-800 currently owns and operates across the United States. President and owner Rob Porter comments, "Originally a family owned and operated service, WDAS has a long history of customer first based services and is a natural fit for our company as we strive to provide cost effective call outsourcing solutions."
New York, NY January 2014
1-800 We Answer announces the purchase of EMH Opinion Sampling of Sacramento,California, a successful market research company with twenty-five years experience utilizing expert sampling methodologies to provide accurate data for nationwide telephone research campaigns,political surveys and opinion polls. EMH bolsters 1-800’s robust Market Research division, expanding its reach and focus with a West Coast location and staff awarded the Marketing Research Association’s distinguished Professional Researcher Certification and recognized as a Provider of Primary Quantitative Data Collection Expertise
New York, NY October 2013
1-800 We Answer, nationwide provider of call outsourcing solutions is pleased to announce its partnership with the Las Vegas Convention and Visitors Authority and will support its efforts in developing and marketing the Las Vegas brand. The LVCVA hosts over 60 events annually and will rely on We Answer's expert event promotion and telemarketing services to boost attendance as well as hotel occupancy.
New York, NY October 2013
1-800 We Answer Call Center is pleased to announce its recent acquisition, Cap Message System of Dartmouth, Massachusetts.
CAP is an industry innovator in communications systems designed to handle individual office requirements throughout the North Atlantic region. Helping clients with a customer service oriented philosophy, CAP is natural fit for the 1-800 We Answer family of call centers and will reinforce its growing presence as a nationwide provider of solutions based telephone answering and call center services.
New York, NY July 2013
1-800 We Answer, nationwide provider of communications outsourcing solutions has moved its corporate headquarters to a new location in the heart of midtown Manhattan.
The purpose built location guarantees We Answer access to both a skilled and trainable workforce for its New York City answering service operations and New York's accomplished and highly motivated workforce for its sales, customer service and management teams. Today the company owns and operates 13 call center locations across 8 states and has grown into a nationally recognized brand serving thousands of companies throughout the United States, Canada and Europe.
New York,NY March 2013
1-800 We Answer is pleased to announce the acquisition of TMR Inc., Market Research Group specializing in telephone interviewing and medical, industrial and consumer data collection.This acquisition enhances 1-800 We Answer’s industry standing by covering all facets of quantitative and qualitative Market Research ranging from simple MAIL surveys to sophisticated WEB-based studies.TMR’s objective of providing quality research, utilizing a combination of leading edge technology and common sense and conducted at a reasonable price will benefit 1-800 We Answer as it strives to distinguish itself as the top communications solutions provider nationwide with a full suite of a services including inbound and outbound services, call center, telemarketing, and Market Research.
New York, NY, January 2013
1-800 We Answer is honored by SmartCEO Magazine as a Top 100 Best Run Company in the Mid-Atlantic region. Recent acquisitions and strong sales have elevated 1-800 We Answer into a nationwide call center that competes alongside much larger companies in the business services sector. SmartCEO recognizes President/CEO Robert Porter’s successful mission of providing cost effective customer service based communications outsourcing solutions to a broad range of traditional businesses , health care providers, and government agencies. By hiring dedicated employees who share in his vision and goals, Porter has succeeded in creating a company culture worthy of this distinction.
New York, November 2012
Sandy Relief Efforts Helping Businesses
"1-800 We Answer emergency communications support services aided thousands of individuals and businesses effected by Hurricane Sandy. Providing 24/7 call answering support enabling clients to continue operations throughout the storm and its aftermath was a priority for company President Robert Porter who commented, “Business trust us to keep them connected to their clients and patients at all times. It was imperative that we develop a strategic emergency response equal to the difficulties that were predicted by the media. I had to ensure that my team was in place to provide for any contingencies that might arise.”
New York, NY October 2012
1-800 We Answer Acquires California based, Medical Practice Solutions, Inc.
1-800 We Answer, Inc. has purchased the Los Angeles area call center, Medical Practice Solutions, Inc. The suburban Glendora-based medical telephone support business has provided support to the region’s physicians, groups and healthcare organizations for many years. 1-800 We Answer will continue to offer local California clients streamlined, easy to access messaging and appointment scheduling solutions that support many types of patient phone calls, including medical emergencies. Telephone answering, urgent and emergency paging and messaging services, appointment setting, physician consult connections and more are managed by live operators working together with supervisors to ensure fast, accurate message delivery to doctors and medical staff.
New York, NY August 2012
1-800 We Answer has been named by Inc. Magazine as one of the fastest growing private companies in the United States, ranking at # 2630 on its annual 500/5000 list. 2012 marks the third consecutive year the nationwide provider has received this distinction. Under President and CEO Rob Porter’s direction a combination of superior CSR, acquisitions, and successful web-based marketing has resulted in record growth and recognition as an industry leader in providing customer service based communications solutions.
New York ,NY - August 2012
2012 Best of Manhattan Award recognizes 1-800 We Answer as a top performing business services company in New York City. The Manhattan Award program recognizes outstanding local businesses that have achieved exceptional marketing success and have enhanced the positive image of businesses through service to customers and community. Dedication towards providing excellent live operator customer service support and business communications solutions locally and throughout the region has elevated 1-800 We Answer to an industry leading position.
Get in Touch with Us
A Live Answering Service Can Make Customer Hang-Ups Obsolete
February 3, 2014
Why Use A Medical Answering Service?
January 29, 2014
- 24 Hour
- Live Answering
- Answering Center
- Outbound Telemarketing
- Pager & Cellphone CLECs
- Postal Service
We know that your business needs demand that our call center technology stays on the cutting edge. That's why we have expanded our client offerings beyond traditional voicemail, call center and virtual office services by creating a new IT Business/ Telecom Division with an experienced staff of veteran telecom industry professionals. We are pleased to provide additional products and services that include business phone equipment sales and installation, computer and copier service.
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1-800 We Answer
131 W. 35th St., 8th Floor
New York, NY 10001