1-800 Weanswer Call Center Service

Telephone Answering Service

telephone answering service Whether you need live operator service, inbound call center service or messaging, our polite, well-spoken operators can overhaul your corporate image by intelligently answering and dispatching your calls.

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Answering Service Secrets

answering service secrets1-800 We Answer Answers Twelve Problem Questions Even The Most Expensive Service Hopes You Will Not Ask.

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Medical Receptionist

medical receptionist service Missing a call can be as serious as a heart attack. 1-800 We Answer is fully HIPAA compliant. Our medical operators will eliminate the problems you experience with your current service. Doctors who care trust 1-800 We Answer.

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Customer Service

1-800 Weanswer customer service live operators Smart People, doing Smart Things In Smart Ways. Our customer service representatives are empowered to get the job done quickly and efficiently.

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1-800 We Answer provides business communications outsourcing solutions to a wide customer base, including medical and business professionals, educational institutions, non-profits, and independent entrepreneurs. Large and small companies alike benefit from our unique customer-first business model that delivers customer satisfaction first through attention to detail, live call-monitoring and real-time reporting. Live operator telephone answering services are an essential communications tool for the success of any business or medical practice.

We pledge to answer your calls within 3 to 5 rings, and serve one caller at a time. Bilingual English and Spanish-speaking operators across all of our answering service locations help us maintain our 1:1 operator to caller ratio, giving each caller uninterrupted attention.
We monitor emergency call handling to make sure that our operators deliver each detailed message according to your protocols and instructions. Our answering service locations implement all HIPAA and PCI DSS guidelines to protect call information. The reports that you receive from your sales representative will include detailed statistics that you can use to your organization’s advantage.

Our answering service agents deliver clear, accurate telephone messages through fax reports, email, text message to your mobile number, or over the phone. When calls require emergency messaging and paging, staff  act quickly to deliver the detailed, accurate, and urgent information you need to respond. We can even patch or conference specific emergency callers to you, wherever you are.

Turning over your business or medical practice communications is not an easy decision. 1-800 We Answer’s accounts professionals will put your mind at ease, working closely with you to design an optimal plan that ensures your calls are answered exactly as you would yourself. They monitor accounts alongside customer service supervisors to make the necessary adjustments in scripts and billing plans to give you optimal results.
With over 45 years’ experience, 1-800 We Answer operates 9 Call Centers across 7 states employing over 400 operators and is an award winning industry leader.

Call us now to get started in developing a better telephone experience for your callers.

 

 

 

 

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Corporate Office

1-800 We Answer
131 W. 35th St., 8th Floor
New York, NY 10001
Tel. 212-868-1121
Fax: 212-714-1453
www.efls.com