A MISSED CALL CAN BE AS SERIOUS AS A HEART ATTACK
IF YOUR Doctors Answering Service THINKS HIPAA IS SOMETHING YOU FIND IN THE ZOO, GET OUT NOW.
But don't choose our 1-800 We Answer Doctors Answering Service division because we cost less. Your patients deserve the finest service. If you are currently contracted with an Doctors Answering Service that cannot dispatch your emergency calls properly, the consequences could be dire. The number one complaint people have when they hire a health care Doctors Answering Service
service is improperly routed emergency messages. At 1-800 We Answer Doctors Answering Service, after intense screening, we hire only responsible and intelligent call service attendants to answer your calls -- folks who genuinely care about your patients and respect your valuable time at home with your family when calling you in the middle of the night with an emergency. 1-800 We Answer Doctors Answering Service avoids the mistakes made by other Doctors Answering Service by automating the protocol function that dispatches the correct on-call doctor at the right time of the day, and after telephone representatives take emergency calls, a manager checks each call manually.
Over the course of 35 years, 1-800 We Answer Doctors Answering Service has answered the phone for thousands of doctors. We have purchased 3 health care Doctors Answering Service. By integrating the latest technology with knowledgeable telephone representatives, we have been able to dramatically and constantly improve the industry standard for health care telephone Doctors Answering Service -- and by doing so we are creating the standard of excellence by which all others should be judged.
At 1-800 We Answer Doctors Answering Service, our primary goal is to help you, our customer, do good things for the people who come to you every day with their health care needs. We help you by simplifying your communications and eliminating missed calls and botched messages.
We realize that hiring an Doctors Answering Service is a big step for you.
We also know that you want to spend your time healing people, not trying to figure out how an Doctors Answering Service works. That's why we have committed ourselves to eliminating the problems you experience with other Doctors Answering Service
services, by ensuring that your calls are answered promptly, courteously and professionally, and that you receive accurate, timely and concise messages.
Whether you're a large health care center or a fledgling practice, your patients' health information (PHI) is paramount.
Our voice mail-first option saves you time and money by giving your callers a recorded message, transferring only emergency calls to a live operator, and directing all other calls to voice mail.
Appointment setting and confirmation, consult hold, lab result protocol and prescription dispatch are also provided. Database management is included for emergency protocol and on-call scheduling.
Message access can be dispatched via cell, pda, e-mail, paging, fax or voice mail. A live operator can even transfer the caller to a voice mail. So, if you have a six-person practice, each person can have personal voice mail.
Emergency notification can be arranged and changed on request.
1-800 We Answer Doctors Answering Service PRICING
1-800 We Answer Doctors Answering Service pricing is inclusive of your choice of message delivery. Whether you choose to fax, email, or alpha-page, you pay only one low fee. If we call a protocol list of individual numeric pagers, cell phones or landlines, you will only be charged an additional .50¢ per call. 1-800 We Answer Doctors Answering Service can also supply you with a free front-end voice mail system to screen your calls, allowing non-urgent callers to leave a voice mail while urgent or emergency callers are put through to our live telephone representatives. This service is free of charge and has the advantage of helping you keep costs to a minimum. You will only be charged for the calls handled by a live operator.
Doctors Answering Service frequently don't publish their rates.
They ask you personal business questions and set your rate based on how much they think you can afford or are willing to pay. They justify these high rates by promising a quality service, using ambiguous terminology such as "transaction time" or "unit or screen time". Be wary of these terms. At 1-800 We Answer Doctors Answering Service, we give you excellent service and low published rates.
OPERATORS ANSWER IN YOUR COMPANY’S NAME
STANDARD · $89.95 per month
(120 FREE MINUTES) 85¢ thereafter
Our Most Popular Package
GOLD · $179.95 per month
(250 FREE MINUTES) 79¢ thereafter |
PLATINUM · $389.95 per month
(500 FREE MINUTES) 75¢ thereafter
ECONOMY · $49.95 per month
(60 FREE MINUTES) 89¢ thereafter
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Messages may be Faxed, E-Mailed or Alpha Paged to your pager for $10 per mo./ea. Our Alpha Pager or Voicemail call in $20 per mo./ea. Additional account profiles $5 per mo./ea. $10 charge for messages transferred to voicemail. Traced messages 50 cents ea. Live Operator Call Patching is 50 cents per call.
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MAIL-RECEIVING SERVICE
USE OUR PRESTIGIOUS ADDRESS:
$25 per month (pickup).
MAIL-FORWARDING RATE:
$27 per month ($25 deposit and $10 label fee).
FAX SERVICE:
$10 per month. Pick up faxes from any fax machine or have them sent to your e-mail.
BEEPERS:
Digital Pager--$29.95 purchase plus $13 airtime per month ($15 activation fee).
Call Center Service:
Large inbound/outbound contract services, catalogue order taking, RSVP, ad response and product fulfillment. |
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VOICEMAIL
PRIVATE LOCAL NUMBERS:
As low as $10 per month in U.S. area codes and cities.
800 VOICEMAIL SERVICE:
$15 per month plus 12¢ per minute. Message notification is an additional 15¢ per callout (message deposit $15). Custom interactive and high-volume voicemail are also available (call for price). Follow me and E-mail Notification available.
800 NUMBERS:
Can be added to your fax or live services for an additional $10 per month plus 12¢ per minute. |
Rates quoted monthly are payable annually. Monthly service based on 4-week billing. Live service is payable every 8 weeks (last month required in advance). Billed message units are operator minutes. Deposit required for tracing, call patching and 800 service. Order taking $25 set-up plus $10 additional per month.