Most government agencies have a limited budget and staff, while still serving millions of citizens and non-citizens alike. There is no need to add more responsibilities to an already labored staff. Since 1969, 1-800 We Answer Government Services Answering Service has provided the best answering service customer service for government agencies.
1-800 We Answer Government Services Answering Service is a certified GSA contractor, so we can suit your agency needs whether you’re on the federal, state, or local level. Our government services answering service understands the specific needs of each agency. Our Municipal answering service has fielded calls for Customs, NY State Police Department, and the Department of Education, to name a few.
1-800 We Answer Government Services Answering Service will provide your agency with a tailored municipal answering service program. Your agency will be able to choose from a variety of government services answering services, including our priority notification, standard call answering and transferring, and scheduling services. Our government services answering service priority notification is perfect for those government agencies that require immediate alerts (e.g. customs emergencies, trafficking reports, etc). Our Government Services Answering Service can save you time by receiving these priority calls and then forwarding them to appropriate personnel via your method of choice: standard page, alpha-numeric page, voice-mail, fax, even e-mail and PDA. Our government services municipal answering service standard call answering and transferring service is ideal for agencies that receive standard inquiries, requests, and intakes. This service allows our government services answering service live operators to input data and answer your callers’ questions efficiently, forward their calls if necessary to the agency that will best help them. Our government services answering service scheduling service is best for government officials or groups of officials that wish for a service that will mimic the duties of a virtual office. Our government services answering service live agents are able to link to your database to cancel, schedule, and update appointments as needed. This government services answering service office simulation is further enhanced by adding pager, mail service, and fax service.
Our 1-800 We Answer Government Services Answering Service hires only the best live operators for customer service that treat your callers with compassion, concern, and respect. Our government services answering service live operators are extensively trained and screened for maximum quality control; all of our live operators graduate from two live operator call center training programs as well as receiving ongoing training. Our government services answering service supervisory management staff undergoes the same process, as well as attending additional management sessions. You can trust that our government services answering service live operators are the caring, competent, and professional individuals you need for your government agency.
At 1-800 We Answer Government Services Answering Service, we provide the best customer service 365 days a year, every hour, every minute of every day, including holidays. With our government services answering service, there will never be a time when your callers can’t get through. Our government services answering service understands just how limited a government agency employee's time can be. Our government services answering service will assist your agency with all of its customer service needs.
1-800 We Answer Government Services Answering Service Pricing
1-800 We Answer Government Services Answering Service pricing is inclusive of your choice of message delivery. Whether you choose to fax, email, or alpha-page, you pay only one low fee. If we call a protocol list of individual numeric pagers, cell phones or landlines, you will only be charged an additional .50 cents per call. 1-800 We Answer Government Services Answering Service can also supply you with a free front-end voice mail system to screen your calls, allowing non-urgent callers to leave a voice mail while urgent or emergency callers are put through to our live telephone representatives. This service is free of charge and has the advantage of helping you keep costs to a minimum. You will only be charged for the calls handled by a live operator.
1-800 We Answer Government Services Answering Service frequently don't publish their rates.
They set your rate based on how much they think you can afford or are willing to pay. They justify these high rates by promising a quality service, using ambiguous terminology such as "transaction time" or "unit or screen time". Be wary of these terms. At 1-800 We Answer Government Services Answering Service, we give you excellent service and low published rates.
OPERATORS ANSWER IN YOUR COMPANY’S NAME
STANDARD · $89.95 per month
(120 FREE MINUTES) 85¢ thereafter
Our Most Popular Package
GOLD · $179.95 per month
(250 FREE MINUTES) 79¢ thereafter |
PLATINUM · $389.95 per month
(500 FREE MINUTES) 75¢ thereafter
ECONOMY · $49.95 per month
(60 FREE MINUTES) 89¢ thereafter
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| Messages may be Faxed, E-Mailed or Alpha Paged to your pager for $10 per mo./ea. Our Alpha Pager or Voicemail call in $20 per mo./ea. Additional account profiles $5 per mo./ea. $10 charge for messages transferred to voicemail. Traced messages 50 cents ea. Live Operator Call Patching is 50 cents per call. |
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MAIL-RECEIVING SERVICE
USE OUR PRESTIGIOUS ADDRESS:
$25 per month (pickup).
MAIL-FORWARDING RATE:
$27 per month ($25 deposit and $10 label fee).
FAX SERVICE:
$10 per month. Pick up faxes from any fax machine or have them sent to your e-mail.
BEEPERS:
Digital Pager--$29.95 purchase plus $13 airtime per month ($15 activation fee).
Call Center Service:
Large inbound/outbound contract services, catalogue order taking, RSVP, ad response and product fulfillment. |
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VOICEMAIL
PRIVATE LOCAL NUMBERS:
As low as $10 per month in U.S. area codes and cities.
800 VOICEMAIL SERVICE:
$15 per month plus 12¢ per minute. Message notification is an additional 15¢ per callout (message deposit $15). Custom interactive and high-volume voicemail are also available (call for price). Follow me and E-mail Notification available.
800 NUMBERS:
Can be added to your fax or live services for an additional $10 per month plus 12¢ per minute. |
Rates quoted monthly are payable annually. Monthly service based on 4-week billing. Live service is payable every 8 weeks (last month required in advance). Billed message units are operator minutes. Deposit required for tracing, call patching and 800 service. Order taking $25 set-up plus $10 additional per month.
