When lives are in the balance, you can’t trust just any answering service to take your calls. For over 40 years, 1-800 We Answer Hospital Answering Service has provided professional HIPAA compliant live operators and answering services tailored to the hospital industry. Choosing 1-800 We Answer Hospital Answering Service guarantees that you’ll get talented, reliable people to answer your calls 24 hours a day.
Your hospital gets hundreds of calls a day. Whether you need live operators to answer your calls during busy periods or on an overflow basis, choosing 1-800 We Answer Hospital Answering Service is a savvy business decision. You’ll get a toll-free number the public can dial at any time to make appointments or get information on your hospital. HIPAA compliant Hospital Answering Service operators efficiently provide information on visiting hours, entrance procedures, directions via driving and mass transit, and more.
When emergencies happen, they don’t come at set hours. 1-800 We Answer Hospital Answering Service is open 24 hours a day to answer your emergency calls. Live operators answer your calls in friendly, understanding tones, calming down tense callers. Hospital Answering Service operators immediately transfer low-level emergency calls to on-call doctors and nurses. Your emergency staff receives calls through a direct patch or can choose a message alert via pager, fax, e-mail, or voice-mail. All Hospital Answering Service emergency messages include the patients’ name, medical issue, and contact number. Hospital Answering Service live operators transfer patients that need immediate and urgent care directly to 911.
Hospital staff schedules are constantly changing. Rather than searching for individual employee numbers, you can use 1-800 We Answer Hospital Answering Service as your employee hotline. Each time you need to schedule a change, you can dial your toll-free hotline to contact Hospital Answering Service live operators. Live operators alert staff of schedule changes through alphanumeric page, standard page, voice-mail, and e-mail. Hospital Staff can also call your Hospital Answering Service hotline to find out schedule updates and changes.
Getting the best answering services is easy when you choose 1-800 We Answer Hospital Answering Service. We care about your patients as much as you do! That’s why we only provide the most professional, competent people to answer your calls. HIPAA compliant Hospital Answering Service operators continually beat the industry standard, answering your calls in 3 rings or less. To learn more about how 1-800 We Answer Hospital Answering Services can work for you, call a 1-800 We Answer representative today.