Are your calls coming in too fast for your employees to pick up? When this happens, you can’t choose just any answering service. You need an answering service that understands your clientele, your customers, your region. You need Northeast Answering Service. Northeast Answering Service continually surpasses the industry standard by providing live operators to businesses in all of the Northeastern US States, including Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, and Pennsylvania.
Professional Live Operators
Northeast Answering Service only provides your business with the finest live operators in the region. These live operators are friendly, energetic people who treat your customers as professionally as you do, answering customer questions and concerns to the best of their ability. Northeast Answering Service live operators take your business and your customers seriously, answering your calls 3 rings or less, with calls dropped less than 3% of the time. This ensures that you always gain opportunities and never lose business due to long wait times or disconnections.
Outstanding Services for Every Business
No matter what industry you’re in, Northeast Answering Service has the means to professionally assist your business. Contracting companies, universities, and real estate agents all trust Northeast Answering Service to answer their calls and forward their messages. Northeast Answering Service offers a number of answering services to suit your business.
Virtual Office
Northeast Answering Service operators act as virtual receptionists for your small business or start-up company. They’ll screen your calls, schedule your appointments, and update your calendars. Northeast Answering Service completes your virtual office with comprehensive faxing and mailing services.
Priority Notification
You’ll stay on top of your business 24 hours a day when you have Northeast Answering Service priority notification services. Live operators forward your priority calls and messages around the clock directly to your extension, smart phone, pager, fax, or e-mail.
Voice-mail Systems
Receive sophisticated Northeast Answering Service voice-mail for all of your company employees. Your employees can customize individual voice-mail greetings and can skip, fast forward, flag, and replay messages.
Order Taking
Northeast Answering Service live operators place your orders 24 hours a day. Customers can dial your Northeast Answering Service order taking hotline at any time to receive live operators who will walk them through their orders.
Northeast Answering Services offer much more than standard services for your business. To find a complete listing of all Northeast Answering Service plans and services, call a Northeast Answering Service representative today.