"1-800 We Answer is a professional answering service I interned at this past summer. This business focuses on inbound answering services and has with many locations that i had a chance to visit. Each of these centers is staffed by agents who answer calls for businesses that need to provide their clients with a live operator experience when they call to make orders, confirm appointments or need customer service. The agents in these centers interact and answer calls for business owners that do not have the time to do it themselves and want o save money on in-house staffing. The business owners are given a dedicated number for their clients to call, ensuring all calls are answered no matter what time of day. Businesses can create their own script enabling the operators to interact with the clients as the business owner would himself. The owners can receive a direct transfer, text message, voicemail, or email notification from operators who work from high speed internet enabled stations. They are linked up with clients' websites to provide seamless ordertaking services,appointment setting, customer services. The agents are highly trained and retrained to ensure they understand each and every account they answer the phones for. During my first week of internship I instantly recognized the determination and experience evident in the day to day operations of this business. It became obvious that success is a direct result of the hardwork that everyone working for this answering service provides."