New York ,NY - April 2012
1-800 We Answer Answering Service
CEO Rob Porter is honored by SmartCEO in the Smart100, showcasing top CEOs living in the Tri-State region. SmartCEO cited We Answer's "customer-first" employee culture, notably how all employees provide industry benchmark-setting examples of attentive customer service at all times. It's this aggressive "Phones Up" call to duty that has propelled the company to growth of 202% and expansion to 12 locations since 2007, including a telephone market research facility in Philadelphia. SmartCEO selects local CEO's who are examples of success, excellence in leadership philosophy and character.
New York ,NY - April 2012
1-800 We Answer/Aardvarks Answering Service is honored to be recognized as a provider of outstanding telephone answering services by DiversityBusiness.com at the 12th Annual National Business Awards at Foxwoods Resorts and Casino, Mashantucket, CT. Congratulations, AARDVARKS ANSWERING SERVICE, INC. has been selected as one of the Awardees by DiversityBusiness.com as one of the top entrepreneurial companies in the country and is most deserving of this award and recognition.
New York, NY, January 2012
1-800 We Answer Acquires Partners 24/7 Answering Service
1-800 We Answer Answering Service is pleased to announce the acquisition of Partners 24/7, a leading communications solutions company servicing Kansas City and Midwest businesses for over forty years. 1-800 We Answer will continue to provide Partners 24/7 clients with superior telephone answering and call center customer services while expanding its reach throughout the Midwest as the most reliable, cost effective live operator answering service available.
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New York, NY, September 2011
1-800 We Answer is proud to announce the recent acquisition of Carols Answering Service of Teague, Texas.
Carols Answering Service, located 100 miles south of the Dallas/Fortworth area has provided excellent live answering and messaging services since 1979. 1-800 We Answer offers the highest level of customer care based answering services and is expanding its presence throughout Texas and the Southwest United States as a premier communications outsourcing solutions provider with a complete range of inbound answering service and call center services focused on satisfying the individual requirements of every client.
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New York, NY, August 2011
1-800 We Answer, Inc. Named to the Inc.5000 List of Fastest Growing Companies in America for 2011.
1-800 We Answer, Inc ®, an industry leading national provider of telephone call center services has been named to the Inc5000 List of Fastest Growing Companies in America. With this accomplishment 1-800 We Answer joins the rarefied company of enterprises that have appeared on the list multiple times, many of which have grown to be national icons 1-800 We Answer is listed at # 1995, and ranks in the top 40% of all businesses named to this highly competitive list.The 2011 Inc5000 is compiled according to the percentage revenue growth companies exhibit from 2007 through 2010. 1-800 We Answer continues to provide outstanding communications outsourcing support and is proud to receive this acknowledgment as a leading company in the business services sector.
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New York, NY August 3, 2011
1-800 We Answer is Committed to Latest PCI PCI DSS Security Upgrades
1-800 We Answer, Inc. is committed to the latest IT upgrades in its New York Answering Service and Call Center to ensure compliance with the Payment Card Industry Data Security Standard (PCI DSS). The upgrade involves software and server technology including firewall systems deployed in its headquarters. Compliance with PCI DSS is mandatory for all businesses that accept, transmit or store any credit card data. 1-800 We Answer continues to conduct quarterly scans to ensure the highest security standards are met. Rigorous monitoring of PCI DSS is a call center's first defense against intrusion and theft, since online debit and credit card fraud the card schemes are a constant threat to the entire industry.
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New York, NY, May 2011
1-800 We Answer Answering Service acquires Ameritel -American Telemessaging of Montgomery,Alabama, expanding the reach and scope of services throughout the Southeastern U.S.
Ameritel, a sixty year veteran answering and messaging company servicing the Southeastern United States was seamlessly integrated into 1-800 We Answer's nationwide network of onshore bilingual live operator answering services. 1-800 We Answer provides superior communications outsourcing services to thousands of companies,organizations,and government agencies boasting a 40 plus year record of customer service support.
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New York, NY, April 2011
1-800 We Answer Answering Service purchases Avetel Computer & Answering Service of Plymouth, MA.; strengthening its commitment to the New England region by providing outstanding communications outsourcing resources to business owners and municipal agencies.
Additionally, HIPAA compliant medical answering services support physicians in private practice around the Cape. Companies ranging from small and mid-sized businesses to large organizations rely on 1-800 We Answer to provide high-quality, budget-friendly answering service solutions uniquely tailored for their caller support needs.
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New York, NY, January 2011
1-800 We Answer, Inc. announced its acquisition of El Centro California's StarTel Answering Service.
The company's list of clients continues to expand outside of Imperial County to include growing businesses all along the California-Mexico border. Bilingual live operators fluent in Spanish and English are key to providing successful answering services to the border region and Imperial County. 1-800 We Answer specializes in providing affordable comprehensive call answering solutions nationwide to small, mid-size and large companies.
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New York, NY - Nov.2010
1-800 We Answer President/Owner Rob Porter is quoted in a recent Wall Street Journal article publicizing a Broadway revival performance of "Bells Are Ringing". 1-800 We Answer which purchased the actual Bells Are Ringing Answering Service almost a decade ago offers a complete suite of inbound an outbound telephone call center, fax, and voicemail services that will satisfy virtually any communications outsourcing requirement.
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1-800 We Answer, Inc. Named to the Inc.5000 List of Fastest Growing Companies in America for 2010. - August 2010
1-800 We Answer, Inc ®, a leading nationwide provider of telephone call center services, has been named to the Inc 5000 List of Fastest Growing Companies in America. After demonstrating a rapid growth rate of more than 42% during fiscal year 2009, Inc. Magazine has ranked the company at no. 1428. The company's overall growth during 2006-2009 was measured at 202% by Inc. Magazine
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1-800 We Answer Answering Service acquires Intouch Call Center and Answering Service - July,2010
1-800 We Answer has acquired Intouch Call Center and Answering Service of Baton Rouge, Louisiana. This acquisition bolsters 1-800 We Answer's ability to provide the most reliable and affordable outsourced communications services in the Gulf Coast.
Intouch Call Center strengthens 1-800 We Answer's position as a leading BPO service provider in the Southeast region, providing award winning inbound and outbound live operator answering services with its customer-first commitment. This reaffirms 1-800 We Answer's commitment to being the greatest telecommunications company on the planet.
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1-800 We Answer Answering Service PCI Certified status.- January 2010
1-800 We Answer, a full service Call Center and Answering Service, has completed its PCI Certification by passing a SecurityMetrics ® Site Certification vulnerability scan. As required by PCI DSS, www.efls.com IP addresses are scanned a minimum of four times a year to protect systems' integrity, and ensure continued certification status.The payment brands (Visa, Master Card, AMEX, Discover Card) have collectively adopted PCI DSS as the requirement for organizations that process, store or transmit payment cardholder data.
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The Foundation for Transparency in Offshoring has certified 1-800 We Answer, Inc ® as a 100% domestic services provider. - January 2010
This certification helps promote 1-800 We Answer's inbound, outbound and market research divisions to a growing segment of clients who realize that they can achieve effective cost-savings combined with accurate, reliable call center services through onshoring. Centers desiring FTO certification must illustrate the various levels of onshore and offshore outsourcing they employ within their organization.
1-800 We Answer Answering Service Acquires PTM Communications - January 2010
New York, NY 1-800 We Answer, Inc. completed its acquisition of telemarketing firm PTM Communications. Inc.. This purchase increases 1-800 We Answer's ability to provide telemarketing services supporting subscriber-based industry and business publications and trade shows. 1-800 We Answer, Inc. created its telemarketing services division in 2007.
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