1-800 We Answer, Inc. has met all standards to achieve DSS) certification from the PCI Security Standards Council. This certification proves the presence of secure and robust systems within the 1-800 We Answer network of call center technology.
New York, NY (PR Wire) 1-800 We Answer, Inc. has received Payment Card Industry Data Security Standard (PCI DSS) certification from the PCI Security Standards Council. This certification proves the presence of robust, secure systems within the We Answer network of call centers.
“Call centers routinely process thousands of sensitive transactions each hour, and any security breach immediately jeopardizes the safety of all our call center clients,” said Robert Porter, President and CEO of 1-800 We Answer, Inc. “We’ve always made it a priority to create systems that protect our data from security invasions, and achieving PCI DSS certification is a confirmation of the work our IT team has done over the last decade to enhance our data security.”
1-800 We Answer, Inc. has ensured through testing that its products are compliant with international security best practices and principles. The company obtained its certification through working with independent auditing firm SecurityMetrics, Inc.Certification helps to further establish that the company provides premium answering service and call center services for businesses, particularly for accounts that involve payment transactions and the storage of sensitive data. 1-800 We Answer, Inc. has made sure that all of its information security policies are in line with PCI guidelines. The company has created and maintained a secure network and has implemented rigorous access control measures.
The Payment Card Industry Data Security Standard is the credit card industry’s response to escalating numbers of data theft attempts by hackers. PCI Security Standards Council is an organization founded by Discover Financial Services, American Express, JCB International, Visa Inc. International and MasterCard Worldwide. Clients whom rely on outsourced call center support through 1-800 We Answer can remain assured that all transactions involving credit card holders’ data, bank routing numbers and personal information such as Social Security numbers, are fully secure.
